ChatGPT has wrong info about my business. What can I do?
AI assistants sometimes show an old address, wrong hours, a closed location or a service you no longer offer. You can’t edit their answers directly, but you can fix the sources they read. Here is how.
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Why the answer is wrong
With search on, assistants build answers from what they find on the web. If an old listing, directory or article still shows outdated details, the answer may repeat them, especially when your own sources disagree with each other.
Fix your website first
Make sure your site shows the current name, address or service area, phone and hours on every page, and remove pages for locations or services that no longer exist.
Then your Google Business Profile and main listings
Update your Google Business Profile, then Yelp, Apple Maps, Bing Places and the directories for your trade. Mark closed locations as closed. The goal is that every source says the same thing.
Use the feedback tools
Most assistants let you flag an answer as wrong. Use it, but treat it as a supplement: fixing the sources is what changes later answers.
Check again later
Updated pages take time to be picked up. Ask the same questions again after a while and see whether the details have changed.
What to fix first
List every place your business details appear, starting with your website and Google Business Profile, and make them match. Then look at the sample report to see how Prisqo shows what AI tools say about you today.
What your report looks like
Example report · fictional business
Example data for Smith Family Dental, a fictional dentist in Austin, TX. Names and sites are placeholders.
Named instead most often: Sunrise Dentist (sample), in 5 answers
Sites cited most: forum.example, news-site.example, reviews.example
Related guides
FAQ
Can I ask ChatGPT to correct information about my business?
You can flag an answer with the feedback buttons, but the lasting fix is correcting the sources it reads: your website, Google Business Profile and main listings.
Why does ChatGPT still show my old address?
An old listing, directory or article probably still shows it, or your sources disagree. Update every listing so they all match your current details.
How do I see what AI tools say about my business now?
Ask a few buyer-style questions yourself, or get a Prisqo report: 6 buyer-style questions asked to one AI model with live web search, showing whether you were named, who was named instead and which sites were cited. It is $19 once.
Check where you stand
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